I’d like to express our thanks and gratitude to your staff for exemplifying the courtesy, deportment and professionalism expected of any business or organization. We arrived for a scheduled party for 7 children and were assisted with confirmation and courteous direction. There were minor glitches that were immediatley addressed and resolved. Your track safety staff were extremely helpful and answered the questions and concerns that some of our children had; assuring them that they would have a good time. Your track safety team displayed their skilled proficiency when the children either spun out or were too slow by taking precautions to ensure everyone was safe and back in sync.
This experience left these children wide eyed, full of laughter and with happy chatter on the drive back to their parents. As a Police Officer and parent, there is nothing more gratifying then the contentment and safety of our children. In summary, when you merge these events, it architects itself into a great experience that was a direct result of a staff with an outstanding work ethic. I spoke with Matt and expressed our appreciation to a hands-on manager. Kudos to Matt Burgos and his staff.
- Louis R.